Payment Policy

At Bonfur, we are committed to providing you with a safe and convenient shopping experience. This Payment Policy outlines the payment methods we accept and related information when you place an order.

1. Accepted Payment Methods
We currently accept the following primary payment methods:

Credit Cards: We accept Visa and Mastercard credit cards.

All payments are processed through our secure payment gateway.

2. Payment Security
We take the security of your payments very seriously:

Secure Sockets Layer (SSL) Technology: Our website uses SSL encryption technology to protect all personal information you submit during checkout, including your credit card details, during transmission.

PCI Compliance: Our payment processing adheres to the requirements of the Payment Card Industry Data Security Standard (PCI DSS), a set of security standards designed to protect credit card transactions.

Tokenization: For added security, we do not store your complete credit card information on our servers. Your payment information is processed using secure technologies like tokenization.

3. Sales Tax
All product prices are listed in US Dollars (USD). Sales tax will be calculated and displayed at checkout based on your shipping address and applicable state and local laws.

4. Refunds and Disputes
4.1 Refunds
If you are not satisfied with your purchase, please refer to our separate Refund Policy for detailed procedures, conditions, and timelines for returns and refunds.

4.2 Transaction Disputes and Chargebacks
We are committed to resolving any issues directly with our customers. If you have a question about a charge or did not receive your items, please contact our customer service team first (email: info@bonfur.shop) before initiating a dispute/chargeback with your card issuer. We are happy to help resolve any problems. We are dedicated to customer satisfaction and believe most issues can be resolved directly and amicably.

5. Billing Descriptor
On your Visa or Mastercard credit card statement, the charge will appear from the merchant name "BONFUR" or a similar variant. This helps you identify the transaction from our store.

6. Contact Us
If you have any questions about the payment process, your bill, or security, our customer service team is here to help:

Email: info@bonfur.shop

Phone: +1 (360) 722-2270

For more information, please also see our Shipping Policy and Privacy Policy.